Privacy Policy

Last updated: October 9, 2025

Welcome to Sterling Rail (sterlingrail.net). We respect your privacy and are committed to protecting it. This Privacy Policy explains what information we collect, how we use it, and your choices.

1. Information We Collect

A) Information you provide to us

• Contact details (name, email, phone, company) when you subscribe to email notifications or contact us.
• Listing details you submit (title, category, description, images).
• Communications you send us (support requests, comments).

B) Information collected automatically

• Log & device data (IP address, browser/OS, pages viewed, timestamps) for security and troubleshooting.
• Cookies/local storage to support basic site features (e.g., session/CSRF protection and navigation). We do not use third-party ad cookies.

C) Email engagement data

When we send email campaigns, we may record deliveries, opens, clicks, bounces, and unsubscribes in order to measure performance and maintain list hygiene.

2. How We Use Information

• Provide and improve our marketplace and related services.
• Publish and promote listings you submit (subject to our terms).
• Send email notifications and campaigns you opted into; you can unsubscribe anytime.
• Protect our site, prevent abuse, and comply with legal obligations.
• Generate aggregate, de-identified insights about site performance.

3. Legal Bases (EEA/UK)

• Contract – to process listing submissions and inquiries.
• Consent – for email notifications/marketing; you may withdraw consent at any time.
• Legitimate interests – to secure our services, prevent fraud, and understand usage.
• Legal obligations – to comply with applicable laws and requests from authorities.

4. Sharing & Disclosure

We do not sell personal information. We may share limited data with:

• Service providers that help us operate the site and send emails (e.g., hosting, infrastructure, email delivery). These providers process data on our behalf under contracts that restrict their use.
• Buyers/Sellers as part of your listing activity or when you request contact.
• Legal/Compliance if required by law, to protect rights, or prevent abuse.
• Business transfers in connection with a merger, sale, or reorganization.

Email delivery: We use a third-party email service to send campaigns and measure performance (e.g., bounces/unsubscribes). Each email includes an Unsubscribe link.

5. Data Retention

We keep personal information only as long as necessary for the purposes described above, to comply with legal/recordkeeping requirements, resolve disputes, and enforce agreements. We may keep aggregated, non-identifying data indefinitely.

6. Your Choices & Rights

• Marketing emails: Click Unsubscribe in any email or contact us at info@sterlingrail.net.
• Access/Correction/Deletion: You may request access to, correction of, or deletion of your personal information.
• EEA/UK: You may object to processing based on legitimate interests and request portability in applicable cases. You may lodge a complaint with your data protection authority.
• US State laws (e.g., CA): Depending on your state, you may request to know, correct, or delete personal information and to opt out of certain sharing. We do not sell personal information.

To exercise rights, email info@sterlingrail.net. We may need to verify your identity before responding.

7. Security

We use administrative, technical, and organizational measures designed to protect personal information. No method of transmission or storage is completely secure; we cannot guarantee absolute security.

8. International Transfers

We may process data in the United States and other countries. Where required, we use appropriate safeguards for international transfers.

9. Children’s Privacy

Our services are not directed to children under 16. If you believe a child has provided us personal information, contact us and we will take appropriate steps to remove it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date above reflects the latest changes. Material changes will be highlighted on this page.

11. Contact Us

Questions about privacy? Email info@sterlingrail.net.